Condo Connect FAQ's:
Q. Do I have to own a timeshare or be a member to make reservations through Condo Connect Nightly Stays?
A. No. You do not have to own a timeshare or be a member to book nightly rentals.
Q. Do you offer any specials or discounts I can take advantage of?
A. Yes. Trading Places International offers periodic specials via our e-blasts. If you wish to get access to these specials,
click here to sign up.
Q. After I submit my information, how will I know my reservation is confirmed?
A. You will receive an instant email confirmation to the email address you provided. This email will contain an order number which serves as your confirmation number. If you received this email, your reservation was submitted successfully. If you did NOT receive an instant email after pressing the submit button, your reservation is NOT confirmed, or the email address may have been entered incorrectly. Please call 800-365-9190 if you are unable to complete the reservation process.
Q. What do I do if the dates I’m searching for are not available?
A. You may call 800-365-9190 and ask to be waitlisted for your preferred dates. We also offer online booking options at over 50,000 hotels worldwide. To start your hotel search please,
click here.
Q. How do I cancel or make changes to a reservation I booked off Condo Connect?
A. Please call 800-365-9190, provide your order number and a Vacation Specialist will assist with your request.
Condo Connect Helpful Tips:
Review Terms & Conditions:
Review all terms and conditions during your reservation process. The terms and conditions provide information on reservation payment policies and cancellation fees.
Credit Card Statements:
Please note, Trading Places International will appear on your credit card statement and not the name of the resort.
Front Desk Hours:
Please note the lobby hours under Resort Contact Information. This is when the resort is appropriately staffed for checking in guests and other services. If you need to arrive after hours, please call the resort front desk so that special arrangements can be made to accommodate your check-in.
Housekeeping Policies:
Review housekeeping policy for each resort, usually located in the resort amenities list. Most condominium vacation rentals have a mid-week and departure cleaning. Some offer daily service, while others will offer it for an additional fee.
Room Assignments:
All rooms are assigned when you check-in to the resort. Room numbers and special room requests are not guaranteed. A room move may be required depending on the resort’s specific “check-in day”.
Condominium vacation resorts usually operate on a 7-day cycle (eg. a Thursday "check-in" means the resort runs Thursday to Thursday the following week.) While researching Condo Connect travel dates please note each resort’s “check-in” day, as booking within their weekly cycle will increase your chances for availability and may avoid any possible room moves. For example, if you would like to take a 4-day vacation and the resort’s weekly check-in day is Thursday, booking your reservations starting on a Wednesday (through Saturday) would decrease availability or may require a room move. A Thursday through Sunday reservation would be a better option in this example.